Frequently asked questions
Quick answers before you request a booking, appointment, project or product.
Which areas do you cover?
We discuss cleaning requests across Lagos Island, Victoria Island, Ikoyi, Lekki and Ikeja. Share your exact location when enquiring so travel and availability can be confirmed.
How do I get a cleaning quote?
Tell us the service you need, property size, location, condition and preferred date. Photographs can help explain the job. The scope and price are agreed before a visit is booked.
Do you bring cleaning supplies?
Supplies and equipment depend on the cleaning task. Confirm what is included in your quote, and tell us about any product sensitivities or preferred products before the visit.
Can I choose a cleaning date?
You can request a preferred date and time. Availability and access must be confirmed before an appointment is agreed; sending an enquiry alone does not reserve a slot.
Do I need to be present?
Agree access and supervision arrangements before the visit. Put away valuables and private documents, and arrange a suitable contact for questions during the cleaning.
Can every sofa or carpet be cleaned?
The suitable method depends on the material, care label, condition and previous treatments. Share those details first. Some fabrics need specialist care and complete stain removal cannot be promised.
How should I prepare my space?
Clear loose items, secure valuables and pets, and identify delicate surfaces. Confirm water, electricity and safe access where required. Empty properties should be free of building rubble.
What if I need to reschedule?
Contact the business as soon as plans change. A replacement date depends on availability. Any cancellation or rescheduling terms should be agreed when confirming the quote.